Privacy Policy
In compliance with article 18 of the Personal Data Protection Law – Law No. 29733, regarding the duty of information, ANA FRANK E.I.R.L. (hereinafter, “COMPANY”), identified with RUC No. 20602584683; with address at Calle 2 de Mayo #394, Miraflores, Lima, Peru; reports the following:
1. Personal Information or Data:
It is one that allows us to know who you are and that can be used to identify, contact or locate you. The User (or visitor to the website) will share the following personal data with us when using the website and/or its forms: full name, telephone number and email.
2. Purposes:
The personal data collected on the website is processed for the following purposes:
- Full name, email, country of residence, phone number, brand or business name, Instagram handle or username, name of the package for which you want to obtain the quote and message: request quotes for Development services Web pages
- Carry out any mandatory procedure before public authorities and/or private persons and/or entities, with respect to which the information is relevant.
3. About the Use of Personal Data:
The personal data that must be delivered, according to the purpose to which they correspond, are the following:
| Required data | Purpose |
| Full name, email, phone number, ID number, address, country of residence, dates of stay | Hotel Reservation |
If the corresponding data is not provided, the purpose for which it is required cannot be carried out. Personal data will be retained for an indefinite period or until you revoke your consent. The User must provide true, current, accurate and complete information. Therefore, you must keep contacto@anafrankboutiquehotel.com informed in case there is a change or there is an error.
The personal data collected on the website will be stored in the “Potential Clients” database. By virtue of this, through these provisions, the User of the website provides consent for their data to be included in said database.
The personal data collected on the website will be shared with the following recipients:
| Addressee | Country | Purpose | Cross-border flow |
| Shopify | Canada | E-commerce platform for online sales | Yes |
4. Cookies:
The website has cookies, which can be applied and/or installed on Users' computers. Cookies are text files that are stored in the user's browser to collect information about their behavior regarding the use of the website. By being able to identify the user's activities within the website, it is an important element for the operation and improvement of the website. Additionally, it defines the advertisements that are shared with users, making the content of the website personalized.
On this website, we use cookies that help us improve its quality, according to the habits and browsing styles of users.
Cookies cannot harm your device and are also very useful, since they help us identify and resolve errors. They serve various purposes. For example: recognizing users, obtaining information about their browsing habits, or personalizing the way content is displayed. Some cookies are strictly necessary for the website to function correctly and others will be used to improve the performance of the website such as offering different products and services in the most efficient way, among others. We display information about our cookie policy at the bottom every time you access the website.
THE COMPANY has implemented sixteen (16) cookies on the website, which are classified as follows:
- Necessary Category (2): Help make a web page usable by enabling basic functions such as navigation and access to secure areas of the web page. The website cannot function properly without these cookies.
- Statistical Category (3): help website owners understand how visitors interact, gathering and providing information anonymously.
- Marketing Category (11): used to track visitors to web pages. Engagement is displaying ads that are relevant and engaging to the individual user, and therefore more valuable to third-party advertisers.
- Preferences Category: In order to remember information about the User that allows them to access the website with certain characteristics that improve their user experience, such as, for example, the language.
It is important to keep in mind that cookies allow a user's searches or browsing habits to be tracked over a given period of time. We make available to Users a cookie configurator (link) in which you can choose to accept or reject the installation of cookies that are not strictly necessary for the functioning of the website. If they are rejected, you can continue browsing our website. In practice, most browsers allow you to warn about the presence of cookies or automatically reject them.
The User grants his or her consent freely, expressly and unequivocally by checking the box: “I consent and/or accept cookies.” By giving consent, the user authorizes the website to process them for the above purposes. If the User does not agree with any of these purposes, they may customize them in the cookie management bar, located on our website.
Below, we present a list of the cookies used on the website, the type of cookie, its functionality and the retention period.
| Designation | Cookie Type | Functionality | Conservation Period |
| CONSENT | Stadistics | Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for the website to comply with the GDPR (provided by YouTube). | 2 Years |
| PHPSESSID | Stadistics | Preserves user statuses across all page requests. | Session |
| _ga | Stadistics | Registers a unique ID that is used to generate statistical data about how the visitor uses the website. | 2 Years |
| _gat | Stadistics | Used by Google Analytics to monitor request rate. | 1 Day |
| _gid | Stadistics | Registers a unique ID that is used to generate statistical data about how the visitor uses the website (provided by YouTube). | 1 Day |
| VISITOR_INFO1_LIVE | Marketing | Try to estimate user bandwidth on pages with embedded YouTube videos (provided by YouTube). | 179 Days |
| YSC | Marketing | Registers a unique ID to keep statistics of which YouTube videos the user has watched (provided by YouTube). | Session |
| yt.innertube::nextId | Marketing | Registers a unique ID to keep statistics of which YouTube videos the user has watched (provided by YouTube). | Permanent |
| yt.innertube::requests | Marketing | Registers a unique ID to keep statistics of which YouTube videos the user has watched (provided by YouTube). | Permanent |
| yt-remote-cast-available | Marketing | Records the user's video player preferences when viewing embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-cast-installed | Marketing | Records the user's video player preferences when viewing embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-connected-devices | Marketing | Records the user's video player preferences when viewing embedded YouTube videos (provided by YouTube). | Permanent |
| yt-remote-device-id | Marketing | Records the user's video player preferences when viewing embedded YouTube videos (provided by YouTube). | Permanent |
| yt-remote-session-app | Marketing | Records the user's video player preferences when viewing embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-session-name | Marketing | Records the user's video player preferences when viewing embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-fast-check-period | Marketing | Records the user's video player preferences when watching videos | Session |
5. Compliance with Obligations:
THE COMPANY collects your personal data in compliance with the provisions of the Personal Data Protection Law - Law No. 29733 and its Regulations (Supreme Decree No. 003-2013-JUS). Thus, it is obliged to:
- Do not apply or use the personal data obtained for purposes other than or unrelated to the purpose provided for in this policy.
- Do not disclose the personal data provided to you to other natural or legal persons.
- Maintain secrecy and confidentiality regarding these, even after ending your relationship with the User.
- Adopt the technical and organizational measures required by the regulations, so as to guarantee security measures for personal data and prevent its alteration, loss, processing or unauthorized access, taking into account the state of technology. , the nature of the stored data and the risks to which they are exposed, whether they come from human action, the physical or natural environment.
- Transfer and communicate the obligations mentioned in the previous paragraphs to the personnel dedicated to fulfilling the services of the website.
- Destroy, once the specified period has expired, all personal data processed, as well as any support or documents containing any personal data subject to processing.
We will only process the Personal Information of minors under 18 years of age as long as said Personal Information is provided by parents, guardians, representatives or any third party who has the authority to do so and in cases in which said Personal Information is provided for the provision of services. the services provided on the website or any other service that we offer.
This clause applies only to services by THE COMPANY. The Website may contain links to other services and websites not operated or controlled by us (the "Third Party Services"). The policies and procedures we describe here do not apply to those provided by Third Party Services. Links on our website do not imply that we approve or have reviewed the Third Party Services. We encourage you to contact these sites directly for information about their privacy policies.
6. ARCO Rights of the User:
The User can exercise the following rights over their personal data:
- Access to information: the user can obtain information about himself that is stored in the company's data banks.
- Rectification: the user can request the updating, rectification or incorporation of new data of their personal data, when there is an error, inaccuracy or incomplete.
- Cancellation: the user can request the deletion of personal data that is not required to comply with the company's obligations.
- Opposition: the user may oppose the processing of their personal data, provided that such processing is not provided for by contract or law.
To do this, you must send a written communication (or letter) to Calle 2 de Mayo #394, Miraflores, Lima, Peru; or by email addressed to contacto@anafrankboutiquehotel.com. It will be necessary for the user to explain under what circumstances they gave the personal data in question to the company.
7. Jurisdiction and Applicable Law:
For everything not expressly provided for in this policy, the rules contained in the Peruvian legal system apply additionally. Likewise, any controversy that arises from the acceptance and/or interpretation of this policy will be submitted to the jurisdiction of the judges of Cercado de Lima, Lima, Peru, the National Institute for the Defense of Competition and Intellectual Property (INDECOPI ) or the National Authority for the Protection of Personal Data.
Without prejudice to this, Users and the COMPANY may agree on other alternative dispute resolution mechanisms.
Last Update: 10/20/2023