Terms and Conditions

ESTABLISHMENT LOCATION

We are located in the heart of the Miraflores district, a very safe district, where guests can move around freely with peace of mind. Enjoy the glamor of this elegant and exclusive lodging.

Close to our hotel is Lima's famous Kennedy central park, where guests can take strolls. On the other hand, only a short 20-minute walk away from the lodging, you will find the "Costa Verde" cliff and the “Larcomar Shopping Center”, where you will find a broad selection of restaurants and stores. Close by is also the "Parque Del Amor", the Malecones de La “Reserva” and “Cisneros”, which are perfect for eternal strolls, running, cycling, skating or simply enjoying the view of the Pacific Ocean.

I. REQUEST A RESERVATION

Requests for reservations, cancellations or any other reservation information should be sent to:

Email: contacto@anafrankboutiquehotel.com

Telephone: + 51 998 312 267 | + 51 998 183 766

Information required per reservation:

  1. Guests full name
  2. Passport number
  3. Entry and exit dates
  4. Room Name
  5. Credit card, debit card or bank transfer

Special requests cannot be guaranteed, are subject to availability upon arrival and may incur additional charges.

This property does not offer on-site parking.

CHECK IN: 2:00 p.m.
CHECK OUT: 11:00

II. THIRD PARTY SERVICES

We are responsible for our own services. Without limitations, ANA FRANK BOUTIQUE HOTEL, is not responsible for any direct, indirect, consequential or incidental accident, damage, injury, loss, delay or irregularity of any kind that may be caused by any act or omission beyond our control; including, but not limited to, any intentional or negligent act or failure to act or breach of contract of any third party such as an airline, train, local ground transportation and/or any other.

Likewise, ANA FRANK BOUTIQUE HOTEL is not responsible for any loss or inconvenience due to delays or schedule changes, non-compliance of any third party, illness, lack of adequate medical care, weather, strikes, unexpected or gubernamental events, terrorism, criminal activity or any other cause beyond our control.

III. PAYMENT POLICIES

All payments will be sent to any of the following bank accounts:

Account in US dollars: Nº194-9708365-1-01
CREDIT BANK OF PERU
SWIFT: BCPLPEPL
Interbank code: CCI 002-194-009708365101-94

IV. CANCELLATION POLICIES

INDIVIDUALS

All individual cancellations made 48 HOURS prior to guests' arrival date will have no cancellation penalties.

Cancellations made before 24 hours of arrival will be penalized with the charge of the first night.

V. CHECK-IN – CHECK OUT POLICIES

CHECK IN: 2:00 p.m.

A credit card must be swiped at the front desk upon check-in to cancel your stay.

Original passports must also be presented.

CHECK OUT: 11:00 A.M.

VI. NO SHOW POLICIES

In case of no-show we will charge 100% of the total number of nights and rooms reserved.

VII. CHILDREN'S POLICIES

A child 5 years old or younger can share a room with parents at no additional charge.

VIII. TAX EXEMPTION

According to Peruvian Decree Law 919, non-residents with less than 60 consecutive days in Peru may be exempt from paying taxes on accommodation sales (VAT) only by presenting their original passport and Andean Migration Card at the time of check-in at the hotel. In the event that passengers do not present the required documents or they are not legible, we will charge 18% VAT.

NOTE: Our policies are subject to change without notice.

IX. MORE INFORMATION ABOUT ANNE FRANK

A free Continental breakfast is offered daily from 6:00 to 10:00.

This accommodation provides airport transportation services available 24 hours a day. Guests must contact the property with their arrival information before travel, including Airline, Flight Number and Estimated Time of Arrival, please contact the property in advance to reserve.

The following fees and deposits are charged by the property at time of service, check-in, or check-out:

  • Airport transportation: USD 30 for 2 people one way.
  • Transportation from the airport to the hotel: 20 USD for 2 people. The taxi will receive you with a sign indicating your name.
  • Transportation in a mini van from 4 people: 40 USD

SECURITY POLITICS

Entry to ANA FRANK BOUTIQUE HOTEL is restricted to registered guests only, your guests can use their exclusive spaces in the common areas such as the lounges, kitchenette and terrace but not in the rooms and it is not open to people outside our accommodation. All guests must enter and exit through the main entrance. Please do not help anyone enter the property who is not in your group, nor share the WIFI code. Doing so would be a violation of the facility's security measures. The privacy and security of our guests are paramount.